Even with the best of intentions, organisations still sometimes end up with key supplier contracts that do not turn out they way they were originally intended. Either the contract has not delivered what was expected, or circumstances have changed in a way that neither party could have foreseen. When this happens, budget and time overruns can become a business-critical, boardroom issue and often an independent review can be very helpful.

We help our clients to spot this in advance and avoid such pitfalls. However we are also often asked to help in cases where the situation needs to be turned around so that they can maximise the value they can get from their suppliers going forward.

For example, we have helped our private and public sector clients:

• Review existing contracts and achieve immediate bottom line savings 
• Resolve contract disputes with suppliers through mediation 
• Develop, negotiate and manage major outsourcing contracts 
• Benchmark performance and costs against external standards 
• Review the performance of current service levels 
• Review overall supplier performance 
• Carry out audits of estates and billing